Greetings everyone! I am Toni Ong Frojelin, the visionary behind OPTIMUM QUALITY BUSINESS SOLUTIONS, LLC. With a rich history of over 30 years in the healthcare industry having spent two years as a medical student then switching to nursing due to the health of my late parents. I have always wanted to engage in something that redefines how we do business looking through a different lens and leaving a mark in healthcare. My father taught me that it was important to have a great passion to achieve. Apart from education and intelligence, it is passion that makes a difference. It increases willpower. It is in fact the fuel for the will. Passion and determination make the impossible possible.

With the overwhelming changes across healthcare in the last few years, operators require a new path forward creatively developing alternative business models that are effective and sustainable. Seeing so many gaps in healthcare operations, in our own innovative way, we can BRIDGE  those GAPS by alleviating  and easing the burdens and workload of the staff and augmenting operations, thus reducing risks and still rendering the best quality of care leaving tremendous impact on the lives of our patients and their families and most especially our staff.

 Our competent professional staff are well trained leaving no room for errors and are financially savvy understanding the need to sustain your existing businesses.  Our proven solutions help optimize reimbursements, reduce readmissions, improve regulatory compliance, Real-Time PDPM Management, ADR / Medicare A Probes Support, Medical Records Auditing, Patient Referral Turnaround Response Time, Homehealth Care Services Support, Hospice Care Services Support, Accute Care Services Support, Post-Graduate Nursing Training Program, AR/Billing, Accounts Payable, Prevent Denial of Payments & New Hire Training & Orientation Program.

As a highly accomplished nursing executive, I bring exceptional operations and clinical management skills to continuously improve quality of care and financial returns. I am very passionate and driven and always thinking outside the box about how to achieve and exceed outstanding results.  

My greatest success in the healthcare industry has been my ability to mentor the Interdisciplinary team, not just clinically but also financially. What makes me happy in my career is when I receive letters and thank you notes from those that I mentored who are now extremely successful in their careers.   I love teaching and learning which led me to creating another platform, Toni’s Academy in which I train and mentor struggling DON’s and nurses who want to move up as a nursing leader.  

I started as a Treatment Nurse, then worked my way up from being a Charge Nurse, MDS Nurse, Director of Staff Development, Acute Care Nurse, Director of Nursing and Head of Quality Services & Clinical Reimbursement for big healthcare companies.